Effective Date: 1/1/2026
These Terms & Conditions (“Terms”) govern your use of the EmmPac website and the purchase of products from EmmPac (“we,” “our,” or “us”). By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
Use of Website
You agree to use this website for lawful purposes only and in a manner that does not infringe on the rights of others or restrict the use of the site by any third party.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
Product Information & Availability
We make every effort to display product descriptions, specifications, and pricing accurately. However, we do not guarantee that all product information is error-free, complete, or current.
Product availability and pricing are subject to change without notice. We reserve the right to correct errors, inaccuracies, or omissions at any time.
Orders & Payment
Placing an order constitutes an offer to purchase. Orders are not considered accepted until payment is processed and confirmation is issued.
We reserve the right to cancel or limit quantities on any order, including suspected resale, misuse, or pricing errors.
Shipping Policy
EmmPac ships only within the contiguous United States (lower 48 states).
Shipping costs, delivery estimates, and carrier information are provided at checkout. Delivery timelines are estimates and not guaranteed.
Once an order is handed off to the carrier, EmmPac is not responsible for shipping delays, carrier errors, or delivery issues beyond our control.
Temperature-Sensitive & Fragile Products
Certain products sold by EmmPac may be temperature-sensitive or fragile.
Customers are responsible for:
- Selecting appropriate shipping options
- Ensuring delivery conditions are suitable upon arrival
- Inspecting products immediately upon receipt
EmmPac is not responsible for damage, degradation, or loss caused by:
- Temperature exposure after delivery
- Delayed delivery by the carrier
- Improper handling or storage after receipt
Additional details may be outlined in our Shipping or Return Policy.
Wholesale & Project-Based Pricing
Wholesale pricing is not publicly available and is offered by inquiry only.
Submission of a wholesale or project inquiry does not guarantee approval, pricing, or availability. All wholesale pricing and terms are determined on a case-by-case basis.
Product Use Disclaimer
All products are provided “as is” and are intended for their designated packaging, shipping, or storage purposes only.
Improper use, misuse, modification, or use outside of recommended guidelines is the responsibility of the customer. EmmPac is not liable for damages or losses resulting from improper or unintended use of products.
Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy. Due to the nature of certain products, including fragile or temperature-sensitive items, some items may be non-returnable.
Limitation of Liability
To the fullest extent permitted by law, EmmPac shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, including but not limited to loss of profits, data, or business interruption.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless EmmPac, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising out of your use of the website, violation of these Terms, or misuse of products.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of EmmPac and may not be reproduced, distributed, or used without prior written permission.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
EmmPac
contactus@emmpac.com
1230 Cheyenne Ave, Grafton, WI 53024